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Verified Reviewer
New Reviewer

Fraud

They represented themselves as another hotel with pictures and amenities and refuse to refund me knowing this is an issue.
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ID
#2805359 Review #2805359 is a subjective opinion of poster.
Location
Falls Church, Virginia
Loss
$100
Preferred solution
Full refund
New Reviewer

Untruthful, overcharged

They represented themselves as authorized reservation company For Marriott. I just spoke to Marriott ( courtyard) They are not, they are a third party. They charged me 39$ and did not tell me about the charge. They also quoted a booking price that, while supposed to be all in, excluded taxes . I will make sure I never use them again
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ID
#1593710 Review #1593710 is a subjective opinion of poster.
Location
Racine, Wisconsin
Reason of review
Not as described/ advertised
Loss
$39
Preferred solution
Price reduction

How Does This Happen

On the Best Western Website trying to make a reservation. Put in my credit card information and my card was not accepted. Said to contact the financial institution. Called Credit Card company and they told me they blocked the transaction as possible fraud. The charge was coming from a company called CCI something. THey did not recognize it and out of concern blocked the transaction. Called the hotel directly and they could not tell me w'ho the reservations come through these days.......they could not confirm CCI was a legit reservationist. I let the Credit card company reject the charges......now I have to get new Credit card sent to me......What the HEC. You can't even call a Hotel or go online these days to make a reservation without being routed 'somewhere' else!!! No wonder there is so much fraud these days!!
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ID
#1466763 Review #1466763 is a subjective opinion of poster.
New Reviewer

They screw people over

They will tell you one price and charge you another and it makes you think you're looking less that Motel and you're not
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ID
#1387653 Review #1387653 is a subjective opinion of poster.
Location
Mansfield, Ohio
Reason of review
Pricing issue

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